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Return policy

Return and exchange conditions

The company carries out the return and exchange of this product in accordance with the requirements of the law.

Return terms

Returns are possible within 14 days after receipt (for goods of proper quality).

Return delivery of goods is made by agreement.

According to the current legislation, you can return the product of good quality or exchange it in the event of:

the product was not in use and has no traces of consumer use: scratches, chips, scuffs, stains, etc.;

the goods are fully completed and the original packaging is preserved;

all labels and factory markings have been preserved;

the product retains its presentation and consumer properties.

If you have any problems with an item, please follow these steps first:

check the goods were stored in proper conditions (in a covered room on pallets, at a temperature not lower than +5 ℃ for liquid and humidity should not exceed 40%)

contact us in any way convenient for you - section Contacts

write to us at office@makosh-group.com.ua, in the subject line indicate "Return of goods" and formulate the problem, our consultant will help you solve it.